This is a document of support that has alternatives for scanning when Windows 10 does not work with the software of the printer - Scanner without HP (Windows 10) software. I'm losing my patience! Anyone have any ideas as to the cause and the solution to this problem? I restarted the program, rebooted the computer and reinstalled the software, as had been suggested in the error message. I keep getting an error message when I use the HP Solution Center to scan a document to a PDF file. I uninstalled and installed this driver three times. I downloaded the updated driver that is located on the HP site for this printer. Today the launch of the HP Solution Center and test analysis, check any changes with the sweep for list as well.Īll-in - one Photosmart C8180: I'm unable to use the HP Solution Center to scan a document into the computer. Move this file in C:\Program Files (x 86) \HP\Digital Imaging\bin. Move this file to a temporary folder elsewhere as your office, just to backup porpuses.ĭownload and save the following file to your desktop, remove it by double-clicking, a new hpqxmlul.dll file appears on your desktop. Make sure that the HP Solution Center is closed.Įnter C:\Program Files (x 86) \HP\Digital Imaging\bin and search for the file hpqxmlul.dll. Two questions actually related to each other. ![]() Thanks, I look forward to hear from you and work toward a solution. Also, during printing and scanning doctor closes you will see a window of the survey, please complete this survey to help us help you. ![]() If you have trouble let me know and I will do everything I can to help. If you see a red X ( ), follow the onscreen instructions to fix the problem. If you see yellow exclamation points ( ), the test failed and requires monitoring of the user, but the step was ignored. If you see green side s ( ), the utility identified a problem and fix it automatically. If you see only the Green checkmarks ( ), the tool did not find any problem. The key is not always easy to identify the key and check mart are in the green circle. Source: try the HP Print and Scan Doctor for WindowsĬlick here to download and run the print and Scan Doctor > If this does not resolve the problem, after back and let me know if there are all the symbols except the Green checkmarks and what they are next of course. Scan tests: check the scanning mechanism, drivers, and registry entries. Test print: print a test page for the assessment of the print quality and provides options for cleaning and if necessary print head alignment. Print settings: check and adjust the print quality settings. Ink issues: check the cartridges and the ink levels for issues that affect the print quality. ![]() Port Match: check the port settings for the HP product.ĭevice conflicts: check the conflicts with other drivers, such as the other brands of printers. Print queue: checks and clears pending print jobs in the print queue (a newspaper for printing waiting to print). Device Manager: check the problems in Device Manager that could prevent printing.ĭevice online: check if the product has been suspended or put in offline and then sets the State back in line if necessary.
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